Authorization & Coordination Protocol

How our coordination framework works — transparent, procedural, and professional.

How Written Authorization Works

1

Homeowner Provides Written Authorization

The homeowner signs a written authorization form permitting PRG to coordinate with specified professionals (attorneys, title companies, estate representatives, servicers).

2

Scope of Coordination Defined

The authorization clearly defines what information may be shared and with whom. Nothing happens outside the defined scope.

3

PRG Coordinates Within Scope

With authorization in place, PRG facilitates the exchange of documentation and timeline information between parties as needed.

4

Authorization Revocable

The homeowner may revoke authorization at any time by written notice.

Who PRG May Coordinate With

Attorneys

Bankruptcy attorneys, foreclosure defense counsel, real estate attorneys, probate attorneys

Title Companies

Title examiners, escrow officers, closing agents

Servicers

Mortgage servicers, loss mitigation departments, foreclosure departments

Estate Representatives

Personal representatives, executors, estate attorneys

Court Officials

Clerks of court, court-appointed receivers (with authorization)

Referral Partners

Certified financial planners, HUD counselors (with authorization)

What PRG Sends & Requests

What PRG Sends

  • Coordinated file summary with timeline dates
  • Document checklist based on situation type
  • Property timeline posture assessment
  • Relevant dates and deadline information
  • Coordination request letter (with authorization)

What PRG Requests

  • Key documents from homeowner file
  • Verified dates (filing, sale, hearing, redemption)
  • Servicer contact information
  • Attorney contact (if represented)
  • Title commitment or lien information

How Professionals Can Submit Files

Attorneys, title professionals, and referral partners can submit files for structured coordination review:

1

Submit via Contact Form

Use the professional submission form or email us directly

2

Provide Client Authorization

Include written authorization from the homeowner or confirmation that you represent them

3

We Conduct File Review

We review timeline posture and documentation within 3-5 business days

4

Receive Coordination Summary

Get a structured timeline summary and next-step recommendations

Submit a Professional File

Get structured timeline discipline for your client files. We coordinate with authorization and respect the attorney-client relationship.